Phone Support in Cloud Website Hosting
Since we have live telephone support 14 hours per day, you're able to contact us and talk with one of our customer support agents to learn more about all of the Linux cloud website hosting services that we provide and ensure that our servers match the system requirements for your web sites prior to you buying anything. For your benefit, we have phone numbers on 3 continents and you are able to call the one closer to you - in the United States of America, the UK or Australia. If you're already an existing customer, you'll be able to call about general and billing issues, and about some technical issues. If the trouble is strictly technical or it needs more time to investigate, you will have to use our ticketing system, which will allow both you and our technical support crew to monitor the information given by both sides.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day phone support, you can be certain that there will always be someone to help you when you have any queries about the semi-dedicated server plans that we provide. Whether you wish to know more about the packages, you have some billing issue or some general problem, you can just give us a call. Despite the fact that some more technical troubles may require a support ticket so as to give time to our tech support crew to analyze, we are able to help you with a lot of tech questions on the phone as well, saving you precious time and efforts. As we have data centers on three different continents - in the U.S.A., the United Kingdom and Australia, we have local telephone lines in these countries as well. If you're in a different country, we have a global number where you can reach us.