Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • The Help Center section included in your Web Site Control Panel offers a collection of help articles and frequently asked questions. Aimed at solving any common issue that you might encounter, they are written by our support team of qualified techs.

  • Top quality support service

  • Instructional Video Clips

  • We have prepared a collection of educational video tutorials that visually explain how to settle a typical issue connected with your Linux cloud website hosting services account. You can find the videos in the Help Center section.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • We back up our semi–dedicated servers with a 24–7 client care service and a one–hour ticket response guarantee. Our trained technicians will be online day and night to answer your inquiries and to fix any problem that you may possibly chance upon. Just open a helpdesk ticket from the Help section and we’ll reply quicker than you can say Jack Robinson.