Support Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Resolution Guarantee

  • Each ticket that you submit to the customer support team will be answered within approximately 60 minutes. The basic questions are going to be solved straight away. Nonetheless, if the support inquiry you have sent us calls for assistance from a proficient admin technician, we are going to address the ticket to him and will notify you about the postponement.

  • Top quality support service
  • Qualified Tech Help Service

  • We will be online for you around the clock to offer you help and client support and to assist you with any problem that you might stumble upon while you are managing your virtual server. We’re able to support you with all installed in advance programs, plus your OS, server admin panel (in accordance with the VPS type) and the Web Site Control Panel made completely by our developers.

  • Intuitive help center
  • An Intuitive Help Section

  • In the Web Site Control Panel that is offered for free in your virtual server, you will discover an instructional Help zone, containing everything you should have knowledge of when supervising your internet sites and applications. We have added a range of how–to content articles and video guides that present the general site maintenance tasks in an understandable manner.